Shipping policy

Free Shipping
Every Velaro order ships free, with no minimum purchase required, anywhere we deliver.

Where We Ship
We ship worldwide. International orders may be subject to customs duties, import taxes, and fees charged by your country. These charges are the responsibility of the customer and are not included in your order total.

Processing
Orders are processed and prepared for shipment after payment is confirmed. You'll receive a confirmation email once your order ships, along with tracking information when available.

Delivery
Delivery times vary depending on your location. If you have a question about the status of your order, contact us at velarolights@shopvelaro.com with your order number.

Shipping Damage
If your order arrives damaged, contact us right away so we can make it right.

Contact
Questions about shipping can be sent to velarolights@shopvelaro.com.